I just can't thank you enough for the cookies!!
—Heather Cooper, Fairfax Station, VA
Thank you, your customer service has been incredible
—Brandy Belanger, Mundelein, IL
They LOVED the cookies!!
—Mary Maronde, Minneapolis, MN
You can e-mail us or call us
Mon.-Fri. 9:00 a.m. 4:00 p.m. CST
Live in Minnesota? you do have a choice to pick up from our factory once you entered a local address on the check-out page.
Are you in need of canadian custom fortune cookies? Read our complete FAQ about canadian orders below!
We get asked a lot – Do you ship fortune cookies to Canada?
Yes! We do. Start Your Order Now
Why not buy Canadian fortune cookies instead?
We’ve been told our custom fortune cookie prices, and range of options for personalization surpasses many offers from Canadian fortune cookie companies.
Why should we buy custom fortune cookies headed to Canada from you?
Because we are located in Minneapolis, Minnesota, which is incredibly close to Canada’s border meaning the cookies will reach you faster than fortune cookies traveling Standard UPS from California.
Who is responsible for Brokerage fee, Duty and Tax fees or any additional shipping charges?
The Receiver in Canada.
How long are your fortune cookies fresh for?
Even if we ship our fortune cookies to Canada - don’t worry! They stay fresh for up to three months for vanilla flavored (non-chocolate dipped) and up to six weeks for chocolate dipped fortune cookies when kept in their original wrapper and stored in a cool, dry place; DO NOT PLACE YOUR COOKIES IN A REFRIDGERATOR OR DIRECTLY UNDER THE SUN. Hot temperature and humidity will certainly shorten the shelf life of cookies.
When these fortune cookies enter Canadian customs, what happens?
We use UPS to ship internationally. If sent standard (not expedited), UPS will arrange a third party broker to brokerage the package into Canadian customs (this might result in brokerage fee will be collected from the Receiver before package will be released by the broker). The fortune cookie package will be inspected for weight and declared value. Our fortune cookies will be sent as a “sale” item (not as a gift), so there may be Duty and Tax fees once you receive the package. Once cleared, the fortune cookie shipment is released to continue its route through Canada to your doorstep. If a problem arises with Canadian customs, UPS will notify you via the tracking number, so make sure to check your tracking number regularly. Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time 1-800-742-5877 to pay these charges, eliminating the need for payment on delivery.
Yes, you can add your own message to any product called “CUSTOM”.
On the third page of order form. “Add to Cart” and then on page two, select “Onto Creating Messages.”
Each message, you get 3 lines and 35 characters including spaces per line if use Arial font small cap; you might have less than 35 spaces if use other fonts and or cap every alphabet of your personalized messages and or upload an image. All messages will be mixed randomly into the number of cookies on your order.
Yes, only if you purchase a separation for each message on the second page of the order form under “group messages”. We then will label each bag with that group of message, instead of mixing all your messages together. It costs $5 per separation. Please also indicate on check-out page in the “Order Comments” box how many cookies you would like per group of messages. Otherwise, cookies will be divided evenly into number of separations.
Yes, please select yes on the second page of the order form for back side message and reference how much space do I get above.
Yes. Upload an image at least 80 MB in jpg; jpeg; gif or png format on the third page of the order form. Image displays on the left hand side and your text message displays on the right hand side of the fortune slip.
It costs an extra $0.04 per fortune slip. Make sure to select the color on the color palette for your text message(s).
Yes! Find out more here
All orders placed after this time will be routed to production on the next business day in the order as it was received. Orders usually ship out one to four business days after being received. If order comes in after 11:00 a.m CST on Thursdays, the earliest we can ship out your order will be that following Mondays.